Set your network apart with fast reliable support. Give users a place to browse help topics, or to contact you directly and receive responses right from the dashboard.
Support System takes your service from good to GREAT by adding a support ticket system complete with FAQ.
Quickly set up a full-featured FAQ and reliable ticketing system for your users. Bring the foundations of incredible support to your site or network.
Loads of Features for Top-tier Support
Support System is packed with everything you need to provide VIP service to your users.
Easy-to-use interface for viewing and answering tickets
Email notifications when new tickets arrive
Assign tickets to specific team members/staff
Fully functional editor lets you include styles and images in your responses
Users get a handy built-in Dashboard menu that allows them to view, create and submit tickets
Tickets status tracking
Create an FAQ area where users can find and vote on existing answers
Embed media (like helpful videos) in your FAQs
Fully integrates with Pro Sites so you can make support a premium feature
Powerful Multisite integration
SUPPORT SYSTEM
| Version: | 0 |
|---|---|
| Updated: | Mar 5, 2018 |
| This is the same item as distributed by the developer here: | WPMU DEV |
- Before making a purchase, please read our Terms of Use. You can find our Refund Policy through our Terms of Use.
- If you have any questions, please first read the FAQ.
- If you haven’t found the answer to your question, please contact us,we will response asap.
- You can download the product after purchase in the single item page of each item. You will find a DOWNLOAD button, just click on it.
- Please note that any digital products presented on the website do not contain malicious code, viruses or advertising.
- We don’t offer any additional author services like author’s support and license keys and we are not affiliated or in any way related to third-party developers or trademark owners. If you want to know more about GNU / GPL License, CLICK HERE.
- Please ensure that you fully understand the scope and limitations of GPL licenses before subscribing. GPL-licensed products may not function in the same way as items requiring a developer license key, or may include certain feature limitations due to those licensing terms that may not be suitable for every project. By subscribing, you acknowledge and accept these license conditions.
Updates can take 24 to 48 hours. Support provided is for product installation. Please be aware of possible time zone differences when waiting for our reply.
Updates:
- You can see our most recent updates by visiting our LATEST UPDATES page,
- Updates and access to your items will be available as long as your membership is active.
- We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site.
- We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up and follow your item.
Support:
- Our support is available Monday to Friday, from 2 p.m. to 6 p.m. (Los Angeles time), for any questions regarding the installation of products downloaded from our website.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
- We don’t offer any additional author services like author’s support and license keys and we are not affiliated or in any way related to third-party developers or trademark owners. If you want to know more about GNU / GPL License, CLICK HERE.
For more information please read FAQs & Terms of Use.